Support - Prompt Whiteboard

Contact support

Prompt Whiteboard is operated by JAZI K.K.

Please include your macOS version, Prompt Whiteboard app version, and a short description of the issue. Do not send private prompts or sensitive files unless support specifically asks for a minimal example.

Common questions

Does Prompt Whiteboard answer prompts?

No. Prompt Whiteboard is a drafting workspace. It helps you prepare and copy prompts for the external AI service you choose.

Where are my drafts stored?

The macOS app stores drafts and preferences locally on your Mac. The web version can store workspace state in your browser local storage.

Why is there no prompt library?

Prompt Whiteboard is intentionally no-management. It is for the current prompt, not for collecting every prompt attempt into an archive.

Mac App Store purchases

If you purchased or downloaded Prompt Whiteboard through the Mac App Store, billing, refunds, and purchase history are handled by Apple. Visit Apple's purchase support for refund or billing questions.